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How to Allow a Remote Connection on Norton Internet Security

Enabling a desktop remote connection when using Norton Internet Security requires creating a rule to allow the remote desktop protocol (typically on port 3389) to pass through Norton’s firewall. Here’s how to allow a desktop remote connection on Norton Internet Security:

  1. Open Norton Internet Security:
    • Double-click the Norton Internet Security icon in the system tray or on your desktop.
  2. Access the Firewall Settings:
    • In the Norton Internet Security main window, click on “Settings.”
    • In the settings window, click on “Firewall” or “Network” settings.
  3. Configure Traffic Rules:
    • Look for a section called “Traffic Rules,” “Program Rules,” or similar.
    • Click on it to view existing rules.
  4. Add a New Rule:
    • Click on “Add” or “New” to create a new rule.
    • Name the rule something recognizable, like “Remote Desktop Connection.”
  5. Configure the Rule:
    • For the protocol type, choose “TCP.”
    • For the local and remote port range, enter “3389” (the default port for Remote Desktop Protocol).
    • Set the rule to “Allow.”
    • If prompted, ensure that the rule applies to all networks (public and private) or specify the networks you want.
  6. Move the Rule Up:
    • Typically, firewall rules are processed in order. To ensure your new rule works, you might need to move it up in the list, especially if there are general “block” rules further up.
    • Highlight your “Remote Desktop Connection” rule and use the “Move Up” option (or drag it) to position it higher in the list.
  7. Apply & Exit:
    • Click on “Apply” or “OK” to save your changes.
    • Exit the settings and main Norton window.
  8. Test the Connection:
    • After setting the rule, try to establish a remote desktop connection to the computer to ensure it works.

Remember that opening ports, especially commonly used ports like 3389, can be a security risk. Always ensure that your Remote Desktop Connection has strong passwords and consider changing the default port to reduce the risk of automated attacks. Additionally, if you’re using a router, you may also need to set up port forwarding.

Note: Instructions might slightly vary based on the version of Norton Internet Security you have. If you can’t find the options or if they’re named differently, refer to Norton’s official documentation or support for detailed steps for your specific version.

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