How to Transfer Your Phone Number to Boost Mobile

Transferring (or porting) your phone number to Boost Mobile involves a few specific steps. Before beginning the process, ensure you meet the following prerequisites:


  1. Account Information: Have the account information from your current carrier on hand. This includes:
    • Your current phone number.
    • Account number from your current provider.
    • Account password or PIN (if set).
    • Billing address associated with the account.
  2. Active Account: Your current account must be active. You cannot port a number from a canceled or suspended account.
  3. Eligibility: Not all numbers are eligible for porting to Boost Mobile, but most are. You can check eligibility on Boost Mobile’s website or by contacting their customer service.
  4. Device Compatibility: Ensure that your current phone is compatible with Boost Mobile or purchase a new phone from them.

Steps to Transfer Your Number to Boost Mobile:

  1. Purchase a Boost Mobile SIM Kit:
    • If you don’t already have a Boost Mobile phone, you’ll need a Boost Mobile SIM card kit. You can purchase this online from the Boost Mobile website or from a Boost Mobile store.
  2. Initiate the Activation Process:
    • Visit the Boost Mobile website and look for the activation section, or call Boost Mobile customer service.
    • Follow the prompts for activation. When asked, indicate that you want to keep (or port) your current number.
  3. Provide Necessary Information:
    • You’ll be asked for your current phone number, account number, account password or PIN, and billing address. Make sure to provide accurate information to ensure a smooth transfer.
  4. Follow the Activation Steps:
    • Depending on whether you’re using a new Boost Mobile phone or your current phone, the steps might vary slightly. Follow the on-screen or verbal instructions to complete the activation.
  5. Wait for the Transfer:
    • The time it takes to transfer a number can vary. While some transfers are almost instantaneous, others might take a few hours to a day. During this time, keep your old phone and SIM card active and turned on until the transfer is complete.
  6. Confirm Activation:
    • Once the number has been successfully transferred to Boost Mobile, your old phone/SIM will lose service. Make a call or send a text from your new Boost Mobile phone to ensure the transfer was successful.


  • Do not cancel your service with your old provider until the transfer is complete, as this might result in losing your number.
  • Some carriers might charge a fee for porting out, so it’s a good idea to check with your current provider before making the switch.

If you run into issues or have concerns during the transfer process, reach out to Boost Mobile’s customer service for assistance.

Additional Considerations During Transfer:

  1. Billing & Early Termination Fees:
    • Some carriers may have early termination fees (ETFs) if you’re under contract. Ensure that you’re aware of any potential fees from your current provider when transferring your number.
    • Additionally, if you’ve recently paid for a month of service with your old provider, you may not receive a prorated refund for the unused portion of the month. Check your current provider’s policy regarding this.
  2. Multiple Lines:
    • If you’re transferring multiple lines to Boost Mobile, each line will need to be ported individually. If you’re setting up a family plan or multiple lines on Boost, coordinate the transfers to ensure a smooth transition for all users.
  3. Temporary Numbers:
    • If for some reason there’s a delay in porting your number, Boost Mobile may assign you a temporary number. You can use this number to make and receive calls/texts in the meantime. Once your original number is ported successfully, the temporary number will be replaced.

After the Transfer:

  1. Setup Voicemail:
  • After transferring, you’ll likely need to set up your voicemail again. Don’t forget to record a new greeting and adjust settings as needed.
  1. Update Account Information:
  1. Boost Mobile Features and Add-ons:
  • Familiarize yourself with Boost Mobile’s services, add-ons, and special features. You may have access to services you didn’t previously have, or you might find that some services you used before are not available or are different with Boost Mobile.
  1. Customer Support:
  • While Boost Mobile typically offers reliable service, it’s always good to know how to contact customer support in case of issues or questions. Save the Boost Mobile customer service number in your contacts or note down any relevant online chat or support links.
  1. Regularly Review Your Plan:
  • Mobile carriers frequently update their plan offerings. Keep an eye on Boost Mobile’s plans to ensure you’re always getting the best deal for your needs. If a more suitable plan becomes available, consider switching to it.
  1. Network Coverage and Performance:
  • Test out your phone in various locations to understand Boost Mobile’s coverage in your area. If you face issues in specific locations, report them to Boost Mobile. They may offer solutions or note the areas for potential network improvements.

Remember, transferring your number and adjusting to a new mobile carrier can feel a bit daunting, but with a bit of patience and understanding of the process, it becomes straightforward. It’s always beneficial to stay informed and proactive to make the most of your mobile service experience.

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